Question 1

How does Venus fit into my pricing?

Accepted Answer

Most planners price Venus into a premium package tier as a high-margin add-on, or itemize it as an 'AI Guest Concierge' line. The annual access typically pays for itself within the first few weddings via package upgrades.

Question 2

When does Venus pay for itself?

Accepted Answer

Tier 1 covers itself within your first few weddings via premium-tier upgrades. Tier 2 is positioned to cover itself on the first wedding via the value of integrated CRM coordination. Tier 3 (custom wedding websites) is scoped to the event itself.

Question 3

Is Venus replacing my wedding coordinator?

Accepted Answer

No. Venus handles the repetitive guest questions so your coordinator stays present where it matters — coordinating the actual day.

Question 4

Can my couples manage Venus directly?

Accepted Answer

Not in v1. Venus is planner-facing: she is managed by your agency. Couple-facing tools are on the roadmap for design partners.

Question 5

What happens if a guest asks something Venus doesn't know?

Accepted Answer

Venus escalates to your coordinator's number or logs the question for follow-up.

Question 6

Is this just a chatbot?

Accepted Answer

No. Venus handles voice calls and SMS on one number, with live updates synced from your data source.

Question 7

What about WedTexts or CRM messaging?

Accepted Answer

Those handle scheduled reminders. Venus is the live coordination layer for day-of operations.

Terms of Service

01. Acceptance of Terms

02. Service Description

03. User Responsibilities