Every wedding at your venue, fully concierged.
Venus is the dedicated phone line for every wedding hosted on your property. Voice and SMS, 24/7, fluent in each event's details, without adding headcount.
Watch · Venus, AI Wedding Concierge
Every wedding hosted on the property generates a hundred small questions.
They arrive during setup, during service, after dark. Some get answered. Some get missed.
Venus answers all of them, on a number tied to the wedding itself, before they ever reach your captain or your front desk.
What every guest at your venue will hear.
Every couple who books your venue gets the same polished concierge experience for their guests. One number, fluent in every detail of the wedding, on a real phone line.
Premium service, every event you host.
Real benefits to how your venue runs.
24/7 phone coverage, no headcount
A real phone number on the property that picks up at 11 PM the night before and 1 AM after the reception. Your captain isn't woken up. Your daytime staff doesn't field after-hours calls.
One voice, every event
Every guest gets the same polished, on-brand answer. No staff member improvising under stress. No 'I think it's at 4...'
Property-specific knowledge
Trained on your driveway, your dress code default, your parking, your nearest hotel block, your weather contingency. Not a generic chatbot.
Captures what guests actually ask
Every question logged. After the first month you can see exactly what your pre-event email and signage should be answering, and what they currently don't.
Bridges the planner gap
Planners brief the couple. Venus briefs the guests. Same wedding, two voices, no contradictions.
Premium signal to prospective couples
Tell couples touring the property that their guests will have a dedicated concierge line for the day. A real differentiator at the high end of the market.
What your team never has to field.
- Night before
Out-of-town guest texts asking where the closest coffee is to the property.
Venus answers with the two nearest cafés and walking time.
- Morning of
Guest texts about lunch options near the venue before ceremony.
Venus suggests the three closest restaurants the venue routinely recommends.
- 2 PM
Guest's GPS sends them to the wrong gate.
Venus reroutes them to the correct entrance, with parking turn-by-turn.
- 4:30 PM
Guest asks whether the ceremony is rain or shine.
Venus answers per the wedding's contingency plan, fluent in this couple's preference.
- 8:30 PM
Guest asks whether the last shuttle is still 11 PM.
Venus confirms the time and pickup point.
- 1 AM
Guest realizes they left a coat behind.
Venus logs the item and the contact, escalates to the morning lost-and-found number.
Built for venues that treat guest experience as a brand promise.
- · Estate and garden venues with travel-heavy guest lists.
- · Country clubs balancing wedding events with member-side operations.
- · Hotel ballrooms where guest-side concierge is already part of the brand.
- · Multi-event venues where concurrent weddings stretch on-property staff.
What venue operators ask first.
How does Venus handle two weddings on the same day?
Each event gets its own dedicated number, provisioned per booking. Two weddings on the property at once means two parallel Venus instances, each fluent in only its own event. Guests texting one wedding's number never receive answers from the other.
What happens when a guest asks something Venus doesn't know?
Venus escalates to your designated venue-side number with full context, or logs it for your team to handle the next morning. Nothing falls into a void.
Can we customize the voice for our brand?
Yes. Voice, formality, signature phrases, all tunable. The Venus that answers for a 200-year-old estate doesn't have to sound like the Venus that answers for a downtown loft.
Who owns the phone numbers?
We provision them under your license. Numbers are tied to the property and wind down cleanly if a license isn't renewed.
What happens to conversation data after the wedding?
Conversation logs are retained securely for the duration of the license and removed on request. Your team has full access to transcripts and weekly summaries while the license is active.
Can the venue see the conversation log?
Yes. A weekly summary lands by default, full transcripts on request. Useful for updating signage, FAQ pages, and pre-event guest communications.
License your venue.
One annual license per venue location, applied across every wedding hosted on the property. Voice and SMS for every couple's guests, fluent in their wedding's details.
Usage minutes delivered separately, scaled to your event volume.